Relevant literature

StakeholderWatch draws on several literatures, and clients who work with the dashboards find the same literatures useful when they read a coefficient, form a hypothesis about what is moving it, or plan an action. The list below is the one we use ourselves: the works behind the behavioural model, the reputation and crisis research that shapes how the dashboard reads a signal, and the methods references for the estimation. It is kept current as the research programme develops.

The behavioural model

Blau, P. M. (1964). Exchange and power in social life. Wiley.

Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900.

Emerson, R. M. (1976). Social exchange theory. Annual Review of Sociology, 2, 335–362.

Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman.

Granovetter, M. (1973). The strength of weak ties. American Journal of Sociology, 78(6), 1360–1380.

Granovetter, M. (1985). Economic action and social structure: The problem of embeddedness. American Journal of Sociology, 91(3), 481–510.

Mitchell, R. K., Agle, B. R., & Wood, D. J. (1997). Toward a theory of stakeholder identification and salience. Academy of Management Review, 22(4), 853–886.

Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior. Prentice-Hall.

Fazio, R. H. (1990). Multiple processes by which attitudes guide behavior: The MODE model. Advances in Experimental Social Psychology, 23, 75–109.

Petty, R. E., & Krosnick, J. A. (Eds.). (1995). Attitude strength: Antecedents and consequences. Erlbaum.

Reputation, signals and evaluation

Fombrun, C., & Shanley, M. (1990). What's in a name? Reputation building and corporate strategy. Academy of Management Journal, 33(2), 233–258.

Rindova, V. P., Williamson, I. O., Petkova, A. P., & Sever, J. M. (2005). Being good or being known. Academy of Management Journal, 48(6), 1033–1049.

Lange, D., Lee, P. M., & Dai, Y. (2011). Organizational reputation: A review. Journal of Management, 37(1), 153–184.

Mishina, Y., Block, E. S., & Mannor, M. J. (2012). The path dependence of organizational reputation. Strategic Management Journal, 33(5), 459–477.

Bitektine, A., & Haack, P. (2015). The "macro" and the "micro" of legitimacy. Academy of Management Review, 40(1), 49–75.

Connelly, B. L., Certo, S. T., Ireland, R. D., & Reutzel, C. R. (2011). Signaling theory: A review and assessment. Journal of Management, 37(1), 39–67.

Gangloff, K. A., Connelly, B. L., & Shook, C. L. (2016). Of scapegoats and signals. Journal of Management, 42(6), 1614–1634.

Gomulya, D., & Mishina, Y. (2017). Signaler credibility, signal susceptibility, and relative reliance on signals. Academy of Management Journal, 60(2), 554–583.

Park, B., & Rogan, M. (2019). Capability reputation, character reputation, and exchange partners' reactions to adverse events. Academy of Management Journal, 62(2), 553–578.

Reeder, G. D., & Brewer, M. B. (1979). A schematic model of dispositional attribution in interpersonal perception. Psychological Review, 86(1), 61–79.

Skowronski, J. J., & Carlston, D. E. (1989). Negativity and extremity biases in impression formation. Psychological Bulletin, 105(1), 131–142.

Rozin, P., & Royzman, E. B. (2001). Negativity bias, negativity dominance, and contagion. Personality and Social Psychology Review, 5(4), 296–320.

Gilbert, D. T., & Malone, P. S. (1995). The correspondence bias. Psychological Bulletin, 117(1), 21–38.

Kelley, H. H., & Michela, J. L. (1980). Attribution theory and research. Annual Review of Psychology, 31, 457–501.

Slovic, P. (1993). Perceived risk, trust, and democracy. Risk Analysis, 13(6), 675–682.

Crises and recovery

Coombs, W. T. (2007). Protecting organization reputations during a crisis: The development and application of situational crisis communication theory. Corporate Reputation Review, 10(3), 163–176.

Coombs, W. T., & Holladay, S. J. (2008). Comparing apology to equivalent crisis response strategies. Public Relations Review, 34(3), 252–257.

Bundy, J., & Pfarrer, M. D. (2015). A burden of responsibility: The role of social approval at the onset of a crisis. Academy of Management Review, 40(3), 345–369.

Pfarrer, M. D., DeCelles, K. A., Smith, K. G., & Taylor, M. S. (2008). After the fall: Reintegrating the corrupt organization. Academy of Management Review, 33(3), 730–749.

Rhee, M., & Haunschild, P. R. (2006). The liability of good reputation: A study of product recalls in the U.S. automobile industry. Organization Science, 17(1), 101–117.

Zavyalova, A., Pfarrer, M. D., Reger, R. K., & Shapiro, D. L. (2012). Managing the message: The effects of firm actions and industry spillovers on media coverage following wrongdoing. Academy of Management Journal, 55(5), 1079–1101.

Love, E. G., & Kraatz, M. S. (2017). Failed stakeholder exchanges and corporate reputation: The case of earnings misses. Academy of Management Journal, 60(3), 880–903.

Structural equation modelling and measurement

Bollen, K. A. (1989). Structural equations with latent variables. Wiley.

Kline, R. B. (2016). Principles and practice of structural equation modeling (4th ed.). Guilford.

Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis. Structural Equation Modeling, 6(1), 1–55.

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.

Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research. Journal of Applied Psychology, 88(5), 879–903.

Causal inference, breaks and comparison

Pearl, J. (2009). Causality: Models, reasoning, and inference (2nd ed.). Cambridge University Press.

Angrist, J. D., & Pischke, J.-S. (2009). Mostly harmless econometrics. Princeton University Press.

Rosenbaum, P. R., & Rubin, D. B. (1983). The central role of the propensity score in observational studies for causal effects. Biometrika, 70(1), 41–55.

Chow, G. C. (1960). Tests of equality between sets of coefficients in two linear regressions. Econometrica, 28(3), 591–605.

Andrews, D. W. K. (1993). Tests for parameter instability and structural change with unknown change point. Econometrica, 61(4), 821–856.

Bai, J., & Perron, P. (1998). Estimating and testing linear models with multiple structural changes. Econometrica, 66(1), 47–78.

Bai, J., & Perron, P. (2003). Computation and analysis of multiple structural change models. Journal of Applied Econometrics, 18(1), 1–22.

Callaway, B., & Sant'Anna, P. H. C. (2021). Difference-in-differences with multiple time periods. Journal of Econometrics, 225(2), 200–230.